We want you to be completely satisfied with your purchase from us. If you are not satisfied with your order for any reason, we offer a full refund within 30 days of purchase.
To initiate a refund, please follow these steps:
Step 1: E-mail us with your order # and name.
- With a subject of (Refund Request)
- List your product and why you want to return it
Step 2: Our team will contact you (usually within 24 hours) with our address to ship your item back.
Step 3: Ship your item back to us. Once we receive it, we will inspect it.
Step 4: If all is good, we will fully refund your item plus an additional $5 (as a sorry :D). Once we issue the refund, you will get an e-mail showing all details and the money will be deposited back into your account :)
- You are responsible for the cost of shipping the item back to us.
- Items must be returned in their original packaging, with all tags attached and in the same condition as when they were received.
- Refunds will be issued to the original payment method used for the purchase.
- Depending on your bank or credit card company, it may take additional time for the refund to be processed and for the funds to appear in your account.
If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are always here to help!