- Step: Email us with your order # and name, with a subject of "Refund Request". List your product and why you want to return it.
- Step: Our team will contact you (usually within 24 hours) with our address to ship your item back.
- Step: Ship your item back to us. Once we receive it, we will inspect it.
- Step: If all is good, we will fully refund your item plus an additional $5 (as a sorry:D). Once we issue the refund, you will receive an email showing all details and the money will be deposited back into your account.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
You can contact us through our contact page! We will be happy to assist you.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.